Graphic Innovators knows that regular preventative maintenance of printing and packaging equipment is crucial for the productivity and print quality of the machine. Regular maintenance also helps with avoiding breakdowns and downtime. All these qualities allow you to better service the customer and keep profitability as high as possible.
Our preferred customer service plan was created to save you money and give you access to some of the best-trained professionals in the business. For facilities that know they are going to have service work done throughout the year you can prepay 100 or more combined hours of any type of service from our rates sheet, in turn you are offered a 10% discount on those hours as well as scheduling priority with our technicians.
What makes us the best service provider out there? The fact that we don’t specialize in a single type of equipment or manufacturer. We will service all printing and packaging equipment. We say we service all types because a lot of our employees are ex OEM technicians or were a printshop managers. They come together here at Graphic Innovators to offer you all the expertise around the industry under one roof. When you enter the preferred customer service plan you are getting coverage for all types of equipment in your facility.
-Parts available 24/7